Returns & Refunds
We want you to love what you bought. If something isn't right, here's exactly how to send it back or swap it for the right fit.
30-Day Returns
You have 30 days from the delivery date to request a return. Items must be unworn, in original condition, and in the original packaging with all tags attached.
How to Start a Return
- Email info@dailylaces.com with your order number and the items you'd like to return.
- We'll send you a prepaid return shipping label within 1 business day.
- Drop off the package at any authorized carrier location using the label we provide.
Refunds
Once we receive and inspect your return, we'll issue a refund to your original payment method within 3–5 business days. Your bank may take an additional few days to post the credit. Original shipping charges are non-refundable, unless the return is due to our error.
Exchanges
Need a different size or color? The fastest path is to place a new order for the item you want and return the original for a refund. This guarantees you get the replacement before it sells out.
Damaged or Defective Items
If an item arrives damaged or defective, contact us within 7 days of delivery with photos and your order number. We'll cover the return shipping and send a replacement or full refund right away.
Non-Returnable Items
Final sale items, gift cards, and worn or altered items cannot be returned.
Questions
Our team is happy to help. Reach us at info@dailylaces.com.